Professional Support: Operational Management and Resilience

---

Effective execution of critical government missions depends on robust, highly organized professional support infrastructure. We provide a comprehensive suite of services that ensure organizational continuity, effective training, and sound management of physical and technical assets across the DoD, GSA, and IC. 

We safeguard mission essential functions against all hazards by developing, implementing, and testing comprehensive continuity and recovery plans that meet federal resilience mandates.

• Planning and Documentation: Developing formal Continuity of Operations Plans (COOP), Disaster Recovery Plans (DRP), and Business Impact Analyses (BIA) in accordance with Federal Continuity Directives (FCD 1/2) and NIST SP 800-34.
• Testing and Exercise: Conducting tabletops, functional, and full-scale exercises to validate plan viability and ensure personnel readiness across IT and physical infrastructure.
• National Infrastructure Protection: Conducting assessments and providing specialized training related to national infrastructure protection (NIP) for high-value and critical structures and facilities.

We provide the management and logistical framework for high-impact technical training programs, ensuring effective knowledge transfer to the federal workforce and military personnel.

• Training Design and Development: Providing Instructional Systems Design (ISD) expertise to create performance-based curricula, training aids, and job qualification standards.
• Facilitation and Delivery: Supplying qualified Technical Trainers, Facilitators, and Technical Advisors to deliver complex user training, technical courses, and certification programs.
• Analysis and Research: Conducting special studies, training needs assessments, and research to ensure training programs are relevant, up-to-date, and address current and future mission requirements.